After we successfully process your Alipay transfer request and debit the funds from your account, we’ll send you an email indicating the date when the funds will be delivered to your recipient.
Generally, it can take from an hour up to 4 days for your recipient to receive the money.

Delivery timing will depend on:
• If your recipient has previously linked a bank account to his/her Alipay wallet for International transfers. If not, Alipay will notify the recipient and they will have 24 hours after your transfer submission to designate an account. If the recipient fails to complete this action within 24 hours, Alipay will cancel the request and the funds will be returned to your East West Bank account.
• Additionally, Alipay or the receiving bank may need to perform verification that can take up to 72 hours. If they are unable to complete verification within 72 hours, Alipay will cancel the request and the funds will be returned to your East West Bank account.