What is a Certificate of Deposit (CD)?

A certificate of deposit (CD) is an interest-bearing deposit account, where funds must remain in the CD account for a certain length of time...

Are there any fees and service charges are associated with my CD account?

We do not charge any account-specific fees for a CD; however, however other service fees may apply. Please refer to...

What happens when a CD I opened in the mobile app matures?

We will send you a maturity notification, via email and SMS, 15 days before your in-app opened CD matures.​You will have...

How can I find my CD maturity date?

Login to the East West Bank mobile app,  locate your CD on the App Dashboard under My Accounts, and tap View d...

What should I do if I would like to increase the balance in my CD?

If you would like to invest additional funds, you can open an additional CD. ​Or, if you prefer, when your existing in-app opened CD matures...

How can I withdraw funds from a CD that I opened in the mobile app?

You can withdraw money from your in-app opened CD Account in the following ways: ​From the day of your CD maturity, you will ...

How do I close a CD that I opened in the mobile app?

From the date of CD maturity, you will have 7 days to close your CD. To close your in-app opened CD:​Log in to the East West Bank ...