What is Bill Pay?

Bill Pay allows you to pay bills from your East West Bank checking or savings account to payees located in the U.S. You can also use th...

Who can I make payments to using Bill Pay?

The Bill Pay service supports payments made to U.S. based companies and individuals.  ​You’ll have two options for adding a p...

How will payments be made after the Bill Pay cutoff time be handled?

Any payment made after the Bill Pay business day cutoff time will be processed the next business day. The Bill Pay cutoff time is 7:00 ...

When will the bill payment be debited from my checking or savings account?

The timing for the payment to be debited from your account will vary based on delivery method, which is determined by the Bill Payment servi...

What fees will I be charged if I make a payment using Bill Pay?

East West Bank does not charge a fee for using the Bill Pay service. ​You may incur a Non-Sufficient Funds fee if your bill payment overdraw...

How can I cancel a Bill Pay payment?

You can only cancel a Bill Pay payment if the payment status is listed as “Pending” in your bill payment history.​When using Bill Pay o...