What’s Alipay Transfer?

With Alipay Transfer you can send money from your East West Bank account to your own or another individual’s personal Alipay account in Chin...

How long will it take for my Alipay recipient to receive the funds?

After we successfully process your Alipay transfer request and debit the funds from your account, we’ll send you an email indicating the dat...

How much is the fee for sending an Alipay transfer?

East West Bank charges $15 for each Alipay transfer. 

Are there Alipay transfer limits?

Yes. Each Alipay account is subject to limits on the amount of foreign exchange transfers it can receive. These limits are set and enfo...

Can I send money to someone who has an Alipay account that is not in China?

No. Currently, we only support Alipay transfers to accounts in mainland China. Additionally, the account holder must be a Chinese natio...

Why was my Alipay transfer returned?

Your Alipay transfer may be returned to your East West Bank account due to one or more of the following reasons. ​  ​Thi...

For what purposes can I use Alipay Transfer to send money?

Currently, the transfer purposes supported by the Alipay Transfer Service are Home Remittance and Salary. ​Home Remittance allows ...

How can I send an Alipay transfer?

To initiate an Alipay transfer to a new recipient, login to the mobile app and select Move money on the bottom of the dashboa...